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Source reference 10038730

Owner complaint — 2003 GMC YUKON

Reporter type: OwnerSTEERING

Vehicles as recorded

Stated content

Sentences whose label could not be settled automatically are shown as "Original text (unclassified)". They are left this way rather than risk a wrong category.

  1. Original text (unclassified)

    2003 GMC YUKON のステアリングコラムの過大な「遊び」は、26,000 マイル (= 41,843 km)・8 か月の走行後に、保証またはメンテナンスサービス契約で修理された。 Machine translation (unreviewed)

    EXCESSIVE "PLAY" IN STEERING COLUMN OF 2003 GMC YUKON, AFTER 26,000 MILES AND 8 MONTHS OF DRIVING WAS REPAIRED UNDER WARRANTY OR MAINTENANCE SERVICE AGREEMENT.
    Go to this passage in the original

  2. Work performed

    販売店は修理に「インテリムステアリングシャフト」用ルーブキットが含まれていることを指摘した。 Machine translation (unreviewed)

    DEALER INDICATED THAT REPAIR INVOLVED A LUBE KIT FOR "INTERIM STEERING SHAFT".
    Go to this passage in the original

  3. Reported cause

    販売店は、GMCがこの問題に関するメンテナンスサーキュラーを発行したこと、およびこの問題が工場の欠陥または誤りによって引き起こされたことを指摘した。 Machine translation (unreviewed)

    DEALER ADVISED THAT GMC ISSUED A MAINTENANCE CIRCULAR REGARDING THIS PROBLEM, WHICH WAS CAUSED BY A DEFECT OR MISTAKE BY FACTORY.
    Go to this passage in the original

  4. Contact and responses

    所有者はGMC カスタマーアフェアーズに連絡した。 Machine translation (unreviewed)

    OWNER CONTACTED GMC CONSUMER AFFAIRS.
    Go to this passage in the original

  5. Contact and responses

    デトロイトの代表者は、この特定の車両/VIN#に対して政府リコールが発行されていないことを述べたが、GMCがこの問題に対処するために「スペシャルポリシー」を発行していた可能性があると述べた。 Machine translation (unreviewed)

    A REPRESENTATIVE FROM DETROIT STATED THAT NO GOVERNMENT RECALL ISSUED ON THIS SPECIFIC VEHICLE/VIN#, BUT THAT PERHAPS GMC HAD ISSUED A "SPECIAL POLICY" TO ADDRESS THIS PROBLEM.
    Go to this passage in the original

  6. Original text (unclassified)

    「スペシャルポリシー」の問題についての GMC の方針は、所有者に知らせたり予防整備を行ったりするのではなく、整備上の問題が現れて所有者が特定するのを待つというものである。 Machine translation (unreviewed)

    GMC POLICY ON "SPECIAL POLICY" PROBLEMS IS TO WAIT FOR MAINTENANCE PROBLEM TO MANIFEST ITSELF AND BE IDENRTIFIED BY OWNER, INSTEAD OF INFORMING OWNER AND/OR TAKING PREVENTATIVE MAINTENANCE. *AK
    Go to this passage in the original

Not found in this report

The following items were not found in the original text. What is not stated is treated as unknown.

  • Inspection
  • Outcome

Classification is automated. Check the original text for anything missed.

Source

Source
NHTSA ODI Complaints
Source reference
10038730
Received by source
2003-09-11
Incident date
2003-09-11

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