Owner complaint — 2000 GMC YUKON XL

Vehicles as recorded

• 2000 GMC YUKON XL This vehicle's overview →

Stated content

1. Observed symptom

   山道走行中にパワーステアリングポンプが故障した。 Machine translation (unreviewed)

   THE POWER STEERING PUMP FAILED WHILE DRIVING IN THE MOUNTAINS.

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2. Original text (unclassified)

   幸い、山道の曲がりくねった山腹側を走っている間ではなかった。 Machine translation (unreviewed)

   FORTUNATELY NOT WHILE ON THE CURVY, SIDE OF THE MOUNTAIN ROADS.

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3. Service visit

   車両は山から最寄りのGMCディーラーまで牽引が必要であった。 Machine translation (unreviewed)

   THE VEHICLE REQUIRED TOWING DOWN THE MOUNTAIN TO THE NEAREST GMC DEALER.

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4. Work performed

   ディーラーはポンプを交換し、$200を請求した。 Machine translation (unreviewed)

   THE DEALER REPLACED THE PUMP AND CHARGED $200.

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5. Original text (unclassified)

   多大な不便を被った。山（65 マイル (= 104.6 km)）から迎えに来てもらい、車両を引き取るためにほかの人にディーラーまで送ってもらう、などが必要だった。まったく同じモデル・年式の 98,221 台に、まったく同じ故障でリコール（ID 05V005000）が出ている。 Machine translation (unreviewed)

   MUCH INCONVEIENCE WAS INCURRED, WE HAD TO BE RETRIVED FROM THE MOUNTAINS(65 MILES), TAKEN TO THE DEALER BY OTHERS TO RETRIVE VEHICLE, ETC. THERE'S A RECALL(ID 05V005000) OF 98,221 OF THIS EXACT MODEL AND YEAR FOR THE EXACT SAME FAILURE.

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6. Contact and responses

   GMCは当該車両がこのリコール(ID 05V005000)の対象外であると主張し、$200の払い戻しを拒否している。これは山からの家への往路送迎費および他の付随費用を含まない。 Machine translation (unreviewed)

   GMC CLAIMS MY VEHICLE IS NOT COVERED BY THIS RECALL AND WILL NOT REIMBURSE ME THE $200, WHICH DOES NOT INCLUDE THE SHUTTLE COST FROM THE MOUNTAINS TO HOME AND OTHER INCIDENTALS.

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Source

Source

NHTSA ODI Complaints

Source reference

10124596

Received by source

2005-06-08

Incident date

2005-02-16

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