Original text and source

Original text

THE REAR TAILGATE ACTUATOR QUIT WORKING. THE REMOTE NOR THE KEY WOULD UNLOCK THE REAR TAILGATE. THIS QUIT WORKING WITH NO WARNING AND NO PRIOR ISSUES. ALSO THE REMOTE CONTROLS HAVE HAD TO BE RE-KEYED MANY TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS THE ACTUATOR ORIGINALLY REPLACED UNDER WARRANTY. I RECEIVED A CALL FROM THE DEALER THE NEXT DAY STATING THE SERVICE ADVISER "MADE A MISTAKE" AND THE $495.00 WAS IN FACT NOT UNDER WARRANTY. THIS WOULD INDEED HAVE LED TO VERY AN UNFORTUNATE ENDING HAD I BEEN DRIVING AND/OR WITH PASSENGERS AND AN INCIDENT OCCURRED. NOW I READ THAT MANY OTHER GMC OWNERS HAVE BEEN EXPERIENCING THE SAME FOR MONTHS.

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Source

Source: NHTSA ODI Complaints — Owner complaint filed with a government agency
Reporter type: Owner
Source reference: 10722016
Country / market: US
Language: en
Document version: Version 1 (1 held)
Note on the source: US federal government dataset. Complaints are unverified consumer reports, not confirmed defects.

Dates

Incident date: 2014-12-10
Received by source: 2015-05-28
Added to the source's file: Unknown: not returned by the source API
Issued / published: Unknown: not returned by the source API
First observed: 2026-10-04 17:39 UTC (initial bulk load)
This version fetched: 2026-10-04 17:39 UTC