Original text and source

Original text

This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.

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Source

Source: NHTSA Manufacturer Communications — Communication from a manufacturer to dealers (summary published by a government agency)
Reporter type: Manufacturer
Source reference: 10111850
Country / market: US
Language: en
Document version: Version 2 (2 held)
Note on the source: US federal government dataset of communications manufacturers sent to dealers. NHTSA publishes a summary of each communication, not its full text.

Dates

Incident date: Unknown
Received by source: 2017-08-15
Added to the source's file: 2017-08-15
Issued / published: 2014-03-05
First observed: 2026-10-05 02:21 UTC (initial bulk load)
This version fetched: 2026-10-05 03:49 UTC