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Selected vehicle: 2006 · GMC Yukon XL Denali

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Source reference 10114408

Manufacturer communication — 2006 GMC YUKON DENALI XL

Fitment confirmedReporter type: ManufacturerEQUIPMENT:ELECTRICALEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Relation to the target vehicle

  • The source's vehicle field includes the trim.
Model year
Match 2006 — Source vehicle field
Model
Match YUKON DENALI XL — Source vehicle field
Trim
Match Denali — Source vehicle field

What the manufacturer’s document says

PIT5264C ・ information ・ for GM vehicles in general

Applies to

  • 2000-2015 GM passenger cars and light duty trucks with a Gen6, Gen7, Gen8 or Gen9 OnStar system.

    the passage
    Models: 2000-2015 All GM Passenger Car and Light Duty Trucks With Gen6, Gen7, Gen8, or Gen9 OnStar System

Fault

  • A Canadian OnStar subscriber may be unable to receive Turn-By-Turn directions when traveling in the United States.

    the passage
    A Canadian OnStar subscriber may comment that when traveling in the United States, they are unable to receive Turn-By-Turn directions.

Compiled by reading the full text of the document; each point stands on the passage shown. Check the document itself, linked below, before working on a vehicle.

Stated content

  1. Communication summary

    本プリミナリーインフォメーション通知は、カナダから米国へ走行する車両について、技術者に情報を提供するものです。米国内では、ターンバイターン方向案内を受信することができません。これは、既存のセルラープロバイダーがカナダ外の地域でのローミング契約がないため、ターンバイターン機能を動作させるために必要なパケットデータの送信をサポートできないためです。米国を走行中、顧客には3つのオプションがあります。第1に、車両がナビゲーションラジオを装備している場合、顧客は車両への「Destination Download」を要求することができます。第2に、顧客がOnStar RemoteLinkアプリを使用する場合、方向案内を車両に送信することができます。第3のオプションは、車両に「500電話番号」を読み込むことです。新しい500電話番号が読み込まれると、顧客はハンズフリーコーリング分を使用できなくなります。顧客が今後ハンズフリーコーリングを復元することを選択した場合、新しい電話番号が車両に割り当てられます。以前の電話番号は利用できません。 Machine translation (unreviewed)

    This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
    Go to this passage in the original

Source

Source
NHTSA Manufacturer Communications
Source reference
10114408
Received by source
2017-08-15
Incident date
Unknown

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