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GMC Yukon 2000–2006

GMC YukonModel years 2000–2006

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2 conditions added

Common on this vehicle:Gauge or instrument faultLeak

Record by record

37 records state a cause or a remedy. Each record is shown as short labels in the order fault → finding the cause → correction. Press a label to narrow to the records that state it.

Symptom

Component named as the cause

Work done

A ribbon is as wide as the records that state both of its ends (only the commonest are drawn). A record that names several symptoms or components runs through each. Orange is records that say the fault came back or was not fixed. Results come from owners’ reports only; one that does not say is “result not stated”. None of this is a likelihood of a cause or a rate at which work succeeds.

Read the records one by one (24)

Known issuesOil leak after cold start from frozen PCV system (rear main seal)1

  1. Manufacturer communication2002–2006 GMC YUKON DENALI ・ 2018-02-21

    Oil Leak at Cold Start in Extreme Low Ambient Temperatures

    1. 1Fault

      • An oil leak may appear shortly after a cold start in extremely low ambient temperatures (approximately below 10*F) or with excessive short trip drive cycles.

    2. 2Finding the cause

      Possible causes

      • An oil leak from the rear main seal is the result of a frozen PCV system and excessive crankcase pressure.

    3. 3Correction

      Repair

      1. Clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430 (vented oil fill cap) to prevent a reoccurrence.
      2. For warranty repairs, labor operation 4065230 is Oil Filler Cap Replacement.

      Part numbers printed in the document

      The numbers are as the document prints them. The name and the replacing number are what the pages of GMPartsGiant, a reseller of genuine parts and not GM, state. Aftermarket equivalents are not checked here (the links only search by number). Confirm the fit for the vehicle (VIN) before ordering.

      Parts

      • Oil fill cap part number 12589430 (vented oil fill cap).

      Part numbers printed in the document

      The numbers are as the document prints them. The name and the replacing number are what the pages of GMPartsGiant, a reseller of genuine parts and not GM, state. Aftermarket equivalents are not checked here (the links only search by number). Confirm the fit for the vehicle (VIN) before ordering.

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to GMC Yukon models, 2002 - 2014, with a V8 engine.
    • Condition：An oil leak may appear shortly after a cold start in extremely low ambient temperatures (approximately below 10*F) or with excessive short trip drive cycles.
    • Cause：An oil leak from the rear main seal is the result of a frozen PCV system and excessive crankcase pressure.
    • Repair：Clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430 (vented oil fill cap) to prevent a reoccurrence.
    • Parts：Oil fill cap part number 12589430 (vented oil fill cap).
    • Repair：For warranty repairs, labor operation 4065230 is Oil Filler Cap Replacement.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.

Known issuesRadio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)1

  1. Manufacturer communication2002–2006 GMC YUKON DENALI ・ 2018-05-07

    Media Disc Error Message - Preliminary Information

    1. 1Fault

      • Some customers may comment that they receive an error message when a media disc is installed.

    2. 2Finding the cause

      Possible causes

      • Not all systems are able to play Blu-Ray discs, DVDs, or CD-R/CD-RW discs.

      Steps to confirm (in the document’s order)

      1. Verify that the system is capable of playing the selected disc format before performing any repairs.
      2. Inspect the DVD or CD for damage; too many or deep scratches may prevent it from operating correctly.
      3. It is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify whether the disc is compatible or in good operating condition.

    3. 3Correction

      This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

      What the documents say to do

      Radio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)

      Confirm

      • Verify that the system is capable of playing the selected disc format before performing any repairs.
    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：The document addresses 2002-2015 GM passenger cars and light duty trucks.
    • Condition：Some customers may comment that they receive an error message when a media disc is installed.
    • Cause：Not all systems are able to play Blu-Ray discs, DVDs, or CD-R/CD-RW discs.
    • Confirm：Verify that the system is capable of playing the selected disc format before performing any repairs.
    • Confirm：Inspect the DVD or CD for damage; too many or deep scratches may prevent it from operating correctly.
    • Confirm：It is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify whether the disc is compatible or in good operating condition.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

EQUIPMENT15

  1. Manufacturer communication2002–2006 GMC YUKON DENALI ・ 2024-04-01(3 earlier editions of this document folded here)

    XM Audio Traffic and Travel Link Availability and Operation

    1. 1Fault

      • A customer may have questions about which XM offerings are available for their vehicle.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      XM Audio Traffic And Travel Link Availability And Operation.

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2002-2015 GM passenger cars and light-duty trucks with XM radio.
    • Condition：A customer may have questions about which XM offerings are available for their vehicle.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    XM Audio Traffic And Travel Link Availability And Operation.

  2. Manufacturer communication2000–2002 GMC YUKON DENALI ・ 2019-12-09

    Delco TheftLock Radio Unlock Procedure Communication

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

    Read the sentences of the record
    Remedy
    This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

  3. Manufacturer communication2000–2002 GMC YUKON DENALI ・ 2018-06-18

    Delco Theft Lock Radio Unlock Procedure Notification

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

    Read the sentences of the record
    Remedy
    This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

  4. Manufacturer communication2002–2006 GMC YUKON DENALI ・ 2017-12-22(1 earlier editions of this document folded here)

    XM Radio Receiver Reset Procedure

    1. 1Fault

      • Customers may report not receiving all channels on the XM band, usually only up to 10 channels (preview mode).

    2. 2Finding the cause

      Not stated

    3. 3Correction

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2002-2015 GM passenger cars and light-duty trucks with XM radio.
    • Condition：Customers may report not receiving all channels on the XM band, usually only up to 10 channels (preview mode).

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.

  5. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-12-22

    OnStar System Programming and Activation Information

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      Repair

      • On many 2008 and prior vehicles the module is programmed with the Tech 2, and activation is started by the Service Programming System (SPS) application called OnStar Activation (ONSA).
    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：2000-2015 GM passenger cars and light duty trucks equipped with OnStar (RPO UE1).
    • Repair：On many 2008 and prior vehicles the module is programmed with the Tech 2, and activation is started by the Service Programming System (SPS) application called OnStar Activation (ONSA).

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

  6. Manufacturer communication2000–2002 GMC YUKON DENALI ・ 2017-08-15

    Delco TheftLock radio unlock information

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

    Read the sentences of the record
    Remedy
    This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

  7. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15

    Odometer Accuracy Verification

    1. 1Fault

      • The customer says the odometer appears inaccurate compared with a known distance traveled.

    2. 2Finding the cause

      Steps to confirm (in the document’s order)

      1. On a straight road over a mile long, mark a GPS waypoint when the odometer (not the trip odometer) rolls over a digit, take a reading when it rolls to the next digit, and compare the actual distance with the odometer.
      2. Confirm that the original size tires and wheels are fitted and that the axle ratio is as specified on the SPID label and has not been modified.
      3. If those are correct and the odometer is beyond the limit, look at the relationship between the VSS and the reluctor on the transmission output shaft, and inspect the associated wiring and connectors closely.

    3. 3Correction

      Repair

      • Finally, it may be necessary to exchange the instrument panel cluster (IPC) for a replacement unit.

      Caution

      • A tolerance of plus or minus 4% is generally allowed, but each dealer must know the local requirements before verifying an odometer.
      • Do not compare with another vehicle or with the trip odometer; expressway mileage markers are typically not accurate enough either.
    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：1995-2016 GM passenger cars and light duty trucks.
    • Condition：The customer says the odometer appears inaccurate compared with a known distance traveled.
    • Caution：A tolerance of plus or minus 4% is generally allowed, but each dealer must know the local requirements before verifying an odometer.
    • Confirm：On a straight road over a mile long, mark a GPS waypoint when the odometer (not the trip odometer) rolls over a digit, take a reading when it rolls to the next digit, and compare the actual distance with the odometer.
    • Caution：Do not compare with another vehicle or with the trip odometer; expressway mileage markers are typically not accurate enough either.
    • Confirm：Confirm that the original size tires and wheels are fitted and that the axle ratio is as specified on the SPID label and has not been modified.
    • Confirm：If those are correct and the odometer is beyond the limit, look at the relationship between the VSS and the reluctor on the transmission output shaft, and inspect the associated wiring and connectors closely.
    • Repair：Finally, it may be necessary to exchange the instrument panel cluster (IPC) for a replacement unit.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

  8. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15

    OnStar Hands-free Calling Audio Distortion

    1. 1Fault

      • After the OnStar Canada Upgrade, audio may be distorted or of poor quality when certain numbers are dialed with OnStar Handsfree Calling.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2000-2015 GM passenger cars and trucks.
    • Condition：After the OnStar Canada Upgrade, audio may be distorted or of poor quality when certain numbers are dialed with OnStar Handsfree Calling.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  9. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15(2 earlier editions of this document folded here)

    Turn-by-Turn Navigation Unavailable for Canadian Vehicles in US

    1. 1Fault

      • A Canadian customer travelling in the United States cannot connect to OnStar or use hands-free calling.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：2000-2015 GM passenger cars and light duty trucks.
    • Condition：A Canadian customer travelling in the United States cannot connect to OnStar or use hands-free calling.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

  10. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15(2 earlier editions of this document folded here)

    GM of Canada OnStar Cellular Communication Upgrade Information

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Possible causes

      • Canadian wireless service providers plan to decommission their 2G CDMA network through 2015, and OnStar depends on functioning 2G CDMA networks to deliver services.

      Steps to confirm (in the document’s order)

      1. Before starting the upgrade, inspect the radio to verify that the GM original equipment radio is present and functioning.
      2. Verify the VIN and customer information on the kit against the VIN of the vehicle; do not install the hardware if the VIN does not match.

    3. 3Correction

      Repair

      1. Canadian vehicles that do not have OnStar 3G/4G LTE need a hardware upgrade to keep OnStar services without interruption.
      2. The technician uses the Service Programming System (SPS) to activate the hardware.
      3. The labor time table gives 1.0 hr for GMC Yukon models 2003-2006.

      Parts

      • The parts chart lists part numbers 23235234, 23242476 and 23242478 for GMC Yukon models 2003-2006.

      Part numbers printed in the document

      The numbers are as the document prints them. The name and the replacing number are what the pages of GMPartsGiant, a reseller of genuine parts and not GM, state. Aftermarket equivalents are not checked here (the links only search by number). Confirm the fit for the vehicle (VIN) before ordering.

      Caution

      • Upgrade kits are VIN specific; installing a kit in another vehicle will cause configuration issues and might damage the module.
      • The Tech 2 cannot communicate with the upgraded OnStar module; GDS 2 must be used for diagnostics specific to the upgraded OnStar system.
      • A 10 minute wait is required to avoid configuration errors, and the red OnStar Emergency Button must not be pressed at any time during the installation.
    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：The model list covers 2000-2014 GM Passenger Cars and Light Duty Trucks in general.
    • Applies to：It applies to vehicles equipped with OnStar (RPO UE1) and does not apply to vehicles equipped with RPO UE0.
    • Cause：Canadian wireless service providers plan to decommission their 2G CDMA network through 2015, and OnStar depends on functioning 2G CDMA networks to deliver services.
    • Repair：Canadian vehicles that do not have OnStar 3G/4G LTE need a hardware upgrade to keep OnStar services without interruption.
    • Confirm：Before starting the upgrade, inspect the radio to verify that the GM original equipment radio is present and functioning.
    • Confirm：Verify the VIN and customer information on the kit against the VIN of the vehicle; do not install the hardware if the VIN does not match.
    • Caution：Upgrade kits are VIN specific; installing a kit in another vehicle will cause configuration issues and might damage the module.
    • Repair：The technician uses the Service Programming System (SPS) to activate the hardware.
    • Caution：The Tech 2 cannot communicate with the upgraded OnStar module; GDS 2 must be used for diagnostics specific to the upgraded OnStar system.
    • Caution：A 10 minute wait is required to avoid configuration errors, and the red OnStar Emergency Button must not be pressed at any time during the installation.
    • Parts：The parts chart lists part numbers 23235234, 23242476 and 23242478 for GMC Yukon models 2003-2006.
    • Repair：The labor time table gives 1.0 hr for GMC Yukon models 2003-2006.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

  11. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15

    OnStar Vehicle Communication Interface Module Notice

    1. 1Fault

      • The document covers the part restriction and ordering process for OnStar Vehicle Communication Interface Modules (VCIM), for GM North America only.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2015-2016 GM passenger cars and trucks, and to 2000-2015 ones with the Canada OnStar upgrade, all equipped with OnStar (RPO UE1).
    • Condition：The document covers the part restriction and ordering process for OnStar Vehicle Communication Interface Modules (VCIM), for GM North America only.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

  12. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2016-11-03

    OnStar Connection Diagnostic Information

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

    Read the sentences of the record
    Remedy
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

  13. Manufacturer communication2002–2006 GMC YUKON DENALI ・ 2016-10-25

    XM Radio Preview Channels Only

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

    Read the sentences of the record
    Remedy
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

  14. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2016-10-17

    Rear Entertainment System Media Disc Player Reprogramming

    1. 1Fault

      Not stated

    2. 2Finding the cause

    3. 3Correction

    Read the sentences of the record
    Remedy
    THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

  15. Manufacturer communication2002 GMC YUKON ・ 2002-07-12

    2 Antenna Masts - Manufacturer Communication

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      SUBJECT REGARDING VEHICLES SHIPPED WITH 2 ANTENNA MASTS. *TT

    Read the sentences of the record
    Remedy
    SUBJECT REGARDING VEHICLES SHIPPED WITH 2 ANTENNA MASTS. *TT

ELECTRICAL SYSTEM6

  1. Manufacturer communication2001–2006 GMC YUKON DENALI ・ 2018-05-21(1 earlier editions of this document folded here)

    Radio and Instrument Cluster Warranty Claims

    1. 1Fault

      • Radios and instrument panel clusters have been returned with physical damage that makes problem analysis difficult and the root cause impossible to determine.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2013 and prior GM passenger cars and light duty trucks.
    • Condition：Radios and instrument panel clusters have been returned with physical damage that makes problem analysis difficult and the root cause impossible to determine.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not

  2. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15

    Bluetooth Voice Recognition Issue with iPhone

    1. 1Fault

      • Emoji icons in the customer's iPhone Contacts list may keep Bluetooth voice recognition from working properly.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2016 and prior GM passenger cars and trucks.
    • Condition：Emoji icons in the customer's iPhone Contacts list may keep Bluetooth voice recognition from working properly.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

  3. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2017-08-15(3 earlier editions of this document folded here)

    OnStar System Progression Tones Service Communication

    1. 1Fault

      • Pressing the OnStar blue button, the red emergency button or the hands-free call button results in cellular messages, progression tones, dropped calls or no data on the call with OnStar.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Applies to 2000-2015 GM passenger cars and light duty trucks with OnStar Gen6, Gen7, Gen8 or Gen9.
    • Condition：Pressing the OnStar blue button, the red emergency button or the hands-free call button results in cellular messages, progression tones, dropped calls or no data on the call with OnStar.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  4. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2016-11-03

    OnStar Canada Upgrade - Unable to Place Calls in Ignition On Mode

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

    Read the sentences of the record
    Remedy
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

  5. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2016-11-03

    OnStar Canada Upgrade - Unable to Place Call in Ignition On Mode

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

    Read the sentences of the record
    Remedy
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

  6. Manufacturer communication2000–2005 GMC YUKON DENALI ・ 2009-02-10

    General Motors Analog OnStar Deactivation Special Coverage Adjustment

    1. 1Fault

      Not stated

    2. 2Finding the cause

      Not stated

    3. 3Correction

      GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE

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    Remedy
    GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE

COMMUNICATION1

  1. Manufacturer communication2000–2006 GMC YUKON DENALI ・ 2021-09-07

    OnStar Voice Fallback Number Update

    1. 1Fault

      • During the GM of Canada OnStar Cellular Communication Upgrade, some customers received hardware that requires a software update.

    2. 2Finding the cause

      Not stated

    3. 3Correction

      OnStar Voice Fallback Number Update

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    From the manufacturer’s document

    • Applies to：Applies to Buick, Cadillac, Chevrolet, GMC and Pontiac passenger cars and light duty trucks, model years 2000 to 2015.
    • Condition：During the GM of Canada OnStar Cellular Communication Upgrade, some customers received hardware that requires a software update.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    OnStar Voice Fallback Number Update

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