GMC Yukon 2000–2006
Common on this vehicle:Warning light
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1 records state a cause or a remedy. Each record is shown as short labels in the order fault → finding the cause → correction. Press a label to narrow to the records that state it.
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Known issuesNo response when the OnStar button is pressed (DTC B2476): button assembly test values1
Manufacturer communication2000 GMC YUKON ・ 2000-09-01
OnStar button assembly test: corrected values for step 7 of table DT3
1Fault
- On 1998-2000 OnStar equipped vehicles there may be no response when the OnStar button is pressed.
- The OnStar VS-3B buttons may not operate and the telltale LED may not flash after the OnStar Center button or Emergency button is pressed; a DTC B2476 may also be present.
2Finding the cause
Steps to confirm (in the document’s order)
- With the ignition on, check for 7-10 volts between pin E6 and E1; if there is no voltage and the wire at the terminal is not shorted to ground, replace the VIU.
- Back probe the blue VIU connector between terminals E4 and E1: there should be no voltage with the system on and no buttons pressed.
- Press and hold the Call Answer/End button: the voltage should be 0.33 volts +/- 10%.
- Press and hold the OnStar Services button: the voltage should be 1.3 volts +/- 10%.
- Press and hold the Emergency button: the voltage should be 2.2 volts +/- 10%.
3Correction
Repair
- If the readings do not agree with the specified values, replace the button assembly; if it is a mirror mounted button assembly, replace the mirror.
Caution
- In these cases use OnStar Diagnostic Table DT3 (OnStar Button Assembly Test), but the values given in step 7 of that test are incorrect.
Read the sentences of the record
From the manufacturer’s document
- Applies to:The affected models include the 2000 GMC Yukon 2WD & 4WD and Yukon XL 2WD & 4WD.
- Condition:On 1998-2000 OnStar equipped vehicles there may be no response when the OnStar button is pressed.
- Condition:The OnStar VS-3B buttons may not operate and the telltale LED may not flash after the OnStar Center button or Emergency button is pressed; a DTC B2476 may also be present.
- Caution:In these cases use OnStar Diagnostic Table DT3 (OnStar Button Assembly Test), but the values given in step 7 of that test are incorrect.
- Confirm:With the ignition on, check for 7-10 volts between pin E6 and E1; if there is no voltage and the wire at the terminal is not shorted to ground, replace the VIU.
- Confirm:Back probe the blue VIU connector between terminals E4 and E1: there should be no voltage with the system on and no buttons pressed.
- Confirm:Press and hold the Call Answer/End button: the voltage should be 0.33 volts +/- 10%.
- Confirm:Press and hold the OnStar Services button: the voltage should be 1.3 volts +/- 10%.
- Confirm:Press and hold the Emergency button: the voltage should be 2.2 volts +/- 10%.
- Repair:If the readings do not agree with the specified values, replace the button assembly; if it is a mirror mounted button assembly, replace the mirror.
Open this issue of GM TechLink ↗ The points above are read from an article of TechLink, GM’s monthly publication for dealership technicians. The article itself is not reproduced here.
- Remedy
- OnStar Button Test 2000 GMC Yukon 2WD & 4WD and Yukon XL 2WD & 4WD T h e re may not be a response when the OnStar button is p ressed on 1998-2000 OnStar equipped vehicles. In addition, the OnStar VS-3B buttons may not operate and the telltale LED may not flash after the OnStar Center button or E m e rgency button is pressed. A DTC B2476 also may be pre- sent in the system. If any of these conditions are pre s e n t , refer to the OnStar Diagnostic Table DT3 (OnStar Button Assembly Test). However, the values given in step 7 of the test are incorre c t . 2. Check to ensure Voltage of 7- 10 Volts between Pin E6 and E1. If there is no voltage here and the wire at terminal E^ is not shorted to ground, Replace the VIU. 3. Back probe the blue VIU connector for Vo l t a g e between terminals E4 and E1. There should be no voltage when the system is On and no buttons are depre s s e d . 4. Press and hold the Call Answer/End button. The Voltage should be 0.33 volts +/- 10%. 5. Press and hold the OnStar Services button. The voltage should be 1.3 Volts +/- 10%. 7. Press and hold the Emergency button. The voltage should be 2.2 Volts +/- 10% If the readings do not agree with the specified values, the button assembly must be replaced. If this is a mirror mounted button assembly, the mirror must be re p l a c e d .
