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GMC Yukon XL 2000–2006

GMC Yukon XLModel years 2000–2006

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Common on this vehicle:NoiseLeakShifting faultVibration or shudderPower window

issueSteering intermediate shaft clunkRemove

Record by record

11 records state a cause or a remedy. Each record is shown as short labels in the order fault → finding the cause → correction. Press a label to narrow to the records that state it.

Symptom

Component named as the cause

Work done

How it is said to have ended

  • says it came back5
  • says it did not fix it1
  • result not stated6

A ribbon is as wide as the records that state both of its ends (only the commonest are drawn). A record that names several symptoms or components runs through each. Orange is records that say the fault came back or was not fixed. Results come from owners’ reports only; one that does not say is “result not stated”. None of this is a likelihood of a cause or a rate at which work succeeds.

Read the records one by one (9)

Known issuesSteering intermediate shaft clunk7

  1. Owner complaint2003 GMC YUKON XL 1500 ・ 2009-03-03

    2003 GMC Yukon XL 1500 intermediate steering section clunking and loose steering

    1. 1Fault

    2. 2Finding the cause

      THEY ARE WELL AWARE THAT THIS WAS A POOR ENGINEERING DESIGN. *TR

    3. 3Correction

      THE DEALER LUBRICATED IT A NUMBER OF TIMES UNTIL THE WARRANTY RAN OUT. (1 more)

      What the documents say to do

      Steering intermediate shaft clunk

      Confirm

      • When properly lubricated, there should be 13 mm (1/2 inch) of grease showing on the shaft splines.

      Repair

      1. Replace the upper intermediate steering shaft assembly.
      2. There are significant differences between the car and truck procedures: the lubricant is applied to a different part of the steering system and uses a different lubrication kit, 26098419.
    Read the sentences of the record
    Fault
    I OWN A 2003 GMC YUKON XL 1500 THAT HAS A CONTINUING PROBLEM WITH THE INTERMEDIATE STEERING SECTION MAKING A CLUNKING SOUND AND AS THE SOUND GETS WORSE, THE STEERING BECOMES LOOSE.
    Cause
    THEY ARE WELL AWARE THAT THIS WAS A POOR ENGINEERING DESIGN. *TR
    Remedy
    THE DEALER LUBRICATED IT A NUMBER OF TIMES UNTIL THE WARRANTY RAN OUT. (1 more)
    Outcome
    THE PROBLEM RETURNED AT ABOUT 85000 MILES (= 136,794 km).

  2. Owner complaint2002 GMC YUKON XL ・ 2013-08-25

    Steering rattle in new vehicle

    1. 1Fault

    2. 2Finding the cause

    3. 3Correction

      DEALER RE-GREASED WITH WHAT THEY SAID WAS A NEW GREASE THAT SHOULD SOLVE THE RATTLE PROBLEM.

      What the documents say to do

      Steering intermediate shaft clunk

      Confirm

      • When properly lubricated, there should be 13 mm (1/2 inch) of grease showing on the shaft splines.

      Repair

      1. Replace the upper intermediate steering shaft assembly.
      2. There are significant differences between the car and truck procedures: the lubricant is applied to a different part of the steering system and uses a different lubrication kit, 26098419.
    Read the sentences of the record
    Cause
    I UNDERSTAND THERE IS A REDESIGNED STEERING SHAFT THAT SOLVES THIS RATTLE PROBLEM.
    Remedy
    DEALER RE-GREASED WITH WHAT THEY SAID WAS A NEW GREASE THAT SHOULD SOLVE THE RATTLE PROBLEM.

  3. Manufacturer communication2000–2006 GMC YUKON XL ・ 2008-07-14

    Upper Intermediate Steering Shaft Clunking Noise

    1. 1Fault

    2. 2Finding the cause

      Not stated

    3. 3Correction

    Read the sentences of the record
    Remedy
    CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY). *PE

  4. Owner complaint2002 GMC YUKON XL ・ 2005-12-14

    Intermediate steering shaft play and hesitation when turning; clunking sound

    1. 1Fault

    2. 2Finding the cause

    3. 3Correction

      THE SHAFT WAS THEN LUBED AS PER BULLETIN #II-00-02-35-003B AND WE WERE TOLD AT THE TIME THAT THE PROBLEM SHOULD NOT REOCCUR.

      What the documents say to do

      Steering intermediate shaft clunk

      Confirm

      • When properly lubricated, there should be 13 mm (1/2 inch) of grease showing on the shaft splines.

      Repair

      1. Replace the upper intermediate steering shaft assembly.
      2. There are significant differences between the car and truck procedures: the lubricant is applied to a different part of the steering system and uses a different lubrication kit, 26098419.
    Read the sentences of the record
    Fault
    ON OCCASION, THE STEERING WHEEL HAD EXCESSIVE PLAY IN THE WHEEL AND WOULD HESITATE WHEN TURNING.
    Remedy
    THE SHAFT WAS THEN LUBED AS PER BULLETIN #II-00-02-35-003B AND WE WERE TOLD AT THE TIME THAT THE PROBLEM SHOULD NOT REOCCUR.
    Inspection
    SUSS PONTIAC VERIFIED THE COMPLAINT AND FOUND THE "INTERMEDIATE STEERING SHAFT" DRY AND CLUNKING.

  5. Owner complaint2002 GMC YUKON XL ・ 2005-06-20

    Steering knocking sound and difficult steering wheel turning

    1. 1Fault

    2. 2Finding the cause

      Not stated

    3. 3Correction

      GENERAL MOTORS ISSUED TEMPORARY FIX KIT SO CONSUMERS COULD CONTINUE TO DRIVE THE VEHICLE UNTIL THEY COULD GET THE PARTS MANUFACTURED TO FIX THE PROBLEM BECAUSE THERE WAS A WAITING LIST.*AK

      What the documents say to do

      Steering intermediate shaft clunk

      Confirm

      • When properly lubricated, there should be 13 mm (1/2 inch) of grease showing on the shaft splines.

      Repair

      1. Replace the upper intermediate steering shaft assembly.
      2. There are significant differences between the car and truck procedures: the lubricant is applied to a different part of the steering system and uses a different lubrication kit, 26098419.
    Read the sentences of the record
    Fault
    DT: THE STEERING IS HAVING A KNOCKING SOUND WHEN TURNING, AND IT IS DIFFICULT TO EVEN TURN THE STEERING WHEEL. (1 more)
    Remedy
    GENERAL MOTORS ISSUED TEMPORARY FIX KIT SO CONSUMERS COULD CONTINUE TO DRIVE THE VEHICLE UNTIL THEY COULD GET THE PARTS MANUFACTURED TO FIX THE PROBLEM BECAUSE THERE WAS A WAITING LIST.*AK

  6. Owner complaint2002 GMC YUKON XL ・ 2005-03-07

    Steering noise and transmission clunking, window regulator failure, transmission fluid leak

    1. 1Fault

    2. 2Finding the cause

    3. 3Correction

    Read the sentences of the record
    Remedy
    06/16/04 36987 LAST WARRANTY WORK...SAME COMPLAINT AS ALWAYS ABOUT STERRING NOISE AND TRANSMISSION,INSPECTED AND REPLACED INTERMEDIATE STEERING SHAFT,DRIVERS WINDOW STOPPED WORKING THEY REPLACED WINDOW REGULATOR,FLUIDS LEAKING THEY REPLACED LEAKING TRANS GASKET.

  7. Manufacturer communication2000–2003 GMC FULLSIZE PICKUPS AND UTILITIES (YUKON XL) ・ 2003-09-01(also printed in 2 other issues)

    Noise on steering: lubricate the intermediate shaft instead of replacing it

    1. 1Fault

    2. 2Finding the cause

      Not stated

    3. 3Correction

      Repair

      • The "Do This" column says to lube the I-Shaft.

      Caution

      • The "Don't Do This" column lists replacing the I-Shaft; the references are 00-02-35-003B and 02-02-35-006A.
    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：Row for 1999-2003 Fullsize Pickups and Utilities, Midsize Utilities: noise on steering.
    • Repair：The "Do This" column says to lube the I-Shaft.
    • Caution：The "Don't Do This" column lists replacing the I-Shaft; the references are 00-02-35-003B and 02-02-35-006A.

    Open this issue of GM TechLink ↗ The points above are read from an article of TechLink, GM’s monthly publication for dealership technicians. The article itself is not reproduced here.

    Remedy
    Truck Issues – Fix It Right The First Time 1999-2003 Fullsize Pickups and Utilities, Midsize Utilities – Noise on Steering Fullsize Pickups and Utilities, Midsize Utilities – Noise on Steering Lube I-Shaft Replace I-Shaft 00-02-35-003B 02-02-35-006A

Known issuesSnap or popping noise from the front of the vehicle (slot the front crossmember mounting holes)2

  1. Owner complaint2003 GMC YUKON XL ・ 2005-08-04

    Steering column thumping/popping noise and front tire wear since new

    1. 1Fault

    2. 2Finding the cause

    3. 3Correction

    Read the sentences of the record
    Cause
    FRONT-END SPECIALIST SAID THAT THERE IS A DEFECT IN GM TORSION BAR SUSPENSION SYSTEM THAT IS CAUSING MOST OF THESE PROBLEMS BUT GM REPS WILL NOT ACKNOWLEDGE OR REMEDY. *JB
    Remedy
    DEALER PACKED INTERMEDIATE STEERING SHAFT WITH GREASE. (2 more)
    Inspection
    DEALER COULD NOT DUPLICATE NOISE.
    Outcome
    DID NOT WORK. (2 more)

  2. Owner complaint2005 GMC YUKON XL ・ 2008-07-08

    Loud popping or clicking sound during turns, recurring at multiple mileages

    1. 1Fault

    2. 2Finding the cause

      Not stated

    3. 3Correction

    Read the sentences of the record
    Fault
    WHILE MAKING EITHER A LEFT OR RIGHT TURN AT 10 MPH (= 16.1 km/h), THE CONTACT COULD HEAR A LOUD POPPING OR CLICKING SOUND. (1 more)
    Remedy
    SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY ADJUSTED THE STRAPS, LUBED THE FRONT, AND TIGHTENED THE CROSS MEMBER BOLTS. (6 more)
    Inspection
    AT 67,762 MILES (= 109,052 km), THE DEALER STATED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED.

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