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Source reference 2005-03-01

Manufacturer communication — 2003 GMC YUKON DENALI

Reporter type: Manufacturer

Vehicles as recorded

What the manufacturer’s document says

fault and correction ・ names this vehicle

Applies to

  • Owners of some 2003-05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.

    the passage
    Owners of some 2003 -05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.

Finding the cause

Possible causes

  • Customers may be pulling up on the cover instead of pushing down to let the automatic release work; the pull applies excessive force and pulls the latch out of the retainer while it is locked.

    the passage
    When opening the cover, customers may be incorrectly pulling up on the cover as opposed to pushing down on the cover to let the automatic release work properly. During the pull-up motion of the cover, an over-design force is applied, causing the latch to be pulled out of the retainer while it is in the lock position.

Steps to confirm (in the document’s order)

  • If the latch is missing, inspect inside the lower console and remove the broken latches to prevent squeaks and rattles.

    the passage
    If the latch is missing during diagnostics, inspect the area inside the lower console and remove the broken latches, to prevent squeaks and rattles.

Correction

Repair

  • Replace the latch assembly with p/n 89040109, and replace both the ashtray door and the cupholder door latches, so the customer does not return with the same condition.

    the passage
    Replace the latch assembly with p/n 89040109, as well as both the ashtray door and cupholder door latches. This will eliminate the customer returning with the same condition.

Part numbers printed in the document

The numbers are as the document prints them. The name and the replacing number are what the pages of GMPartsGiant, a reseller of genuine parts and not GM, state. Aftermarket equivalents are not checked here (the links only search by number). Confirm the fit for the vehicle (VIN) before ordering.

Caution

  • Do not re-use a latch that has become loose, and do not replace the lower bezel assembly.

    the passage
    TIP: Do not re-use any latch that has become loose. Do not replace the lower bezel assembly.

What is needed

Parts and materials
  • Latch assembly 89040109, and both the ashtray door and cupholder door latches
Labor time
Not stated
Special tools
Not stated
Scan tool
Not stated

Only what the technical documents state. "Not stated" does not mean not needed.

Compiled by reading the full text of the document; each point stands on the passage shown. Check the document itself, linked below, before working on a vehicle.

Stated content

  1. Communication summary

    コンソールのカップホルダーと灰皿 一部の 2003 -05年式 GMC Sierra Denali、Yukon Denali/XL、Cadillac Escalade/EXT/ESV の所有者から、センターコンソールのカップホルダーと灰皿のリッドが閉まらないという申し出があることがある。 カバーを開けるとき、ユーザーは、カバーを押し下げて自動リリースを正しく働かせるのではなく、誤ってカバーを引き上げていることがある。カバーを引き上げる動作の間に設計を超える力が加わり、ラッチがロック位置にあるままリテーナーから引き抜かれる。 ラッチ ASSY を p/n 89040109 に交換し、あわせて灰皿ドアとカップホルダードアのラッチも両方交換する。これにより、ユーザーが同じ状態で再来店することがなくなる。 TIP：ゆるんだラッチは再使用しないこと。ロアベゼル ASSY は交換しないこと。 診断の際にラッチがなくなっている場合は、きしみ音やがたつき音を防ぐため、ロアコンソールの内側を点検し、壊れたラッチを取り除く。 Machine translation (unreviewed)

    Console Cupholder and Ashtray Owners of some 2003 -05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close. When opening the cover, customers may be incorrectly pulling up on the cover as opposed to pushing down on the cover to let the automatic release work properly. During the pull-up motion of the cover, an over-design force is applied, causing the latch to be pulled out of the retainer while it is in the lock position. Replace the latch assembly with p/n 89040109, as well as both the ashtray door and cupholder door latches. This will eliminate the customer returning with the same condition. TIP: Do not re-use any latch that has become loose. Do not replace the lower bezel assembly. If the latch is missing during diagnostics, inspect the area inside the lower console and remove the broken latches, to prevent squeaks and rattles.
    Go to this passage in the original

Source

Source
GM TechLink
Source reference
2005-03-01
Received by source
2005-03-01
Incident date
Unknown

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