GM TechLink 2005-03-01
Original text and source
Original text
Console Cupholder and Ashtray
Owners of some 2003 -05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.
When opening the cover, customers may be incorrectly pulling up on the cover as opposed to pushing down on the cover to let the automatic release work properly. During the pull-up motion of the cover, an over-design force is applied, causing the latch to be pulled out of the retainer while it is in the lock position.
Replace the latch assembly with p/n 89040109, as well as both the ashtray door and cupholder door latches. This will eliminate the customer returning with the same condition.
TIP: Do not re-use any latch that has become loose. Do not replace the lower bezel assembly.
If the latch is missing during diagnostics, inspect the area inside the lower console and remove the broken latches, to prevent squeaks and rattles.
Source
- Source
- GM TechLink — Communication from a manufacturer to dealers (summary published by a government agency)
- Reporter type
- Manufacturer
- Source reference
- 2005-03-01
- Country / market
- US
- Language
- en
- Document version
- Version 3 (3 held)
- Note on the source
- Copyright General Motors Corporation. No licence is stated. Held as the headline and short quoted passages with the issue named and linked; the articles themselves are not stored or shown.
Dates
- Incident date
- Unknown
- Received by source
- 2005-03-01
- Added to the source's file
- Unknown: not returned by the source API
- Issued / published
- 2005-03-01
- First observed
- 2026-10-06 09:03 UTC (initial bulk load)
- This version fetched
- 2026-10-09 12:52 UTC