NHTSA ODI Complaints 10091068

Original text and source

Original text

MY 2001 YUKON XL HAS EXPERIENCED A MECHANICAL PARKING BRAKE PROBLEM SINCE PURCHASE IN 2000. AT APPROXIMATE MILEAGE 11500 I TOOK THE VEHICLE INTO THE GMC DEALERSHIP WHERE IT WAS PURCHASED TO COMPLAIN THAT THE PARKING BRAKE WENT TO THE FLOOR WHEN APPLIED. THEY TOLD ME THAT WAS THE WAY IT WAS DESIGNED. SINCE THAT TIME I HAVE TRIED TO USE THE PARKING BRAKE SEVERAL TIMES AND FOUND THAT IT DID NOT HOLD THE VEHICLE WHEN APPLIED. A FEW MONTHS AGO I HAD MY VEHICLE SERVICED BY A NON GMC SHOP AND TOLD THEM ABOUT A "SWISHING/RUBBING NOISE COMING FROM THE REAR OF THE VEHICLE, WHICH NOW HAS APPROXIMATELY 73 K MILES ON IT. THEY TOLD ME THAT THIS WAS THE PARKING BRAKE PADS RUBBING ON THE ROTOR AND THAT THIS WAS A GMC DESIGN FLAW THAT GMC WAS WELL AWARE OF. I THEN TOOK THE VEHICLE TO A GMC SHOP, COURY GMC IN MESA, AZ, WHERE I BOUGHT THE VEHICLE. I AGAIN TOLD THEM OF THE NON FUNCTIONAL BRAKE AS I HAD PREVIOUSLY DONE AT THE 11.5K MILEAGE MARK. SERVICE PERSONNEL AGAIN TOLD ME THAT THE BRAKE WAS DESIGNED TO GO TO THE FLOOR WHEN APPLIED. THEY ALSO TOLD ME THAT THE REAR ROTOR AND EMERGENCY BRAKE PAD WAS WORN OUT AND NEEDED REPLACEMENT. I SHOWED THEM THE PREVIOUS SERVICE ORDER FROM THE 11.5K MILEAGE MARK. THEY TOLD ME THAT THEY WOULD NOT FIX THE PARKING BRAKE AT THEIR EXPENCE BECAUSE TOO MANY MILES HAD ACCUMULATED BETWEEN COMPLAINTS. I LIVE IN THE ARIZONA DESERT AND CAN COUNT ON ONE HAND THE NUMBER OF TIMES THAT I HAVE APPLIED THEN RELEASED THE PARKING BRAKE AS IT DOES NOT HOLD THE VEHICLE. ACCORDING TO INDEPENDENT SHOP OWNERS THE PARKING BRAKE DESIGN IS DEFECTIVE AND WEARS OUT EVEN IF IT IS NOT USED. THIS IS OBVIOUSLY APPARENT IN MY CASE. NOT ONLY DOES THE PARKING BRAKE NOT HOLD THE VEHICLE WHEN APPLIED IT WEARS OUT WHEN NOT IN USE AND CAUSES DAMAGE TO THE REAR BRAKE ROTOR, A DEFINATE SAFETY ISSUE. I WAS NOT SURPRISED THAT THERE ARE MANY OTHER COMPLAINTS ON THE NHTSA WEBSITE COVERING THIS VERY ISSUE.*AK

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Source

Source: NHTSA ODI Complaints — Owner complaint filed with a government agency
Reporter type: Owner
Source reference: 10091068
Country / market: US
Language: en
Document version: Version 1 (1 held)
Note on the source: US federal government dataset. Complaints are unverified consumer reports, not confirmed defects.

Dates

Incident date: 2004-09-13
Received by source: 2004-09-15
Added to the source's file: Unknown: not returned by the source API
Issued / published: Unknown: not returned by the source API
First observed: 2026-10-05 03:45 UTC (initial bulk load)
This version fetched: 2026-10-05 03:45 UTC