NHTSA ODI Complaints 10260636

Original text and source

Original text

I OWN A 2003 GMC YUKON XL 1500 THAT HAS A CONTINUING PROBLEM WITH THE INTERMEDIATE STEERING SECTION MAKING A CLUNKING SOUND AND AS THE SOUND GETS WORSE, THE STEERING BECOMES LOOSE. THE PROBLEM STARTED OCCURRING SHORTLY AFTER THE FIRST 12000 MILES. THE DEALER LUBRICATED IT A NUMBER OF TIMES UNTIL THE WARRANTY RAN OUT. AT 62000 MILES FOR ROUTINE MAINTENANCE SERVICE, THE DEALER SAID A REPLACEMENT PART WAS AVAILABLE THAT WOULD CORRECT THE PROBLEM. AFTER ARGUING WITH THE DEALER, HE AGREED TO REPLACED THE PART IF I PAID FOR THE LABOR . THE PROBLEM RETURNED AT ABOUT 85000 MILES. THE DEALER LUBRICATED AGAIN. TODAY AT 102000 MILES THE NOISE AND LOOSENESS IS BACK. COULD NOT WIN THE ARGUMENT THIS TIME. HAD TO PAY $213.00 FOR THE LATEST VERSION OF THE REPLACEMENT. I THINK GM IS AVOIDING THE PROBLEM AND SHOULD HAVE ISSUED A RECALL. THEY ARE WELL AWARE THAT THIS WAS A POOR ENGINEERING DESIGN. *TR

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Source

Source: NHTSA ODI Complaints — Owner complaint filed with a government agency
Reporter type: Owner
Source reference: 10260636
Country / market: US
Language: en
Document version: Version 1 (1 held)
Note on the source: US federal government dataset. Complaints are unverified consumer reports, not confirmed defects.

Dates

Incident date: 2004-01-03
Received by source: 2009-03-03
Added to the source's file: Unknown: not returned by the source API
Issued / published: Unknown: not returned by the source API
First observed: 2026-10-05 03:45 UTC (initial bulk load)
This version fetched: 2026-10-05 03:45 UTC