Original text and source

Original text

IN A CAMPING SITUATION WE COULD ONLY EXIT FROM THE REAR HATCH AND IT COULD NOT BE OPENED FROM THE INSIDE. ALSO, WHEN ATTEMPTING TO UNLOCK THE MECHANISM WOULD NOT UNLOCK THE HATCH. THIS WAS A VERY UNSAFE SCENARIO - LOCKED IN THE CAR WITH NO DOOR EXIT. FINALLY, CLIMBED FROM THE WINDOW. ONCE HOME WE REALIZED HOW THIS WAS SUCH A BAD ISSUE SO WE DID RESEARCH. APPARENTLY SINCE 2006 ALL SUBURBAN, YUKONS, AND DENALIS HAVE THIS RECURRING ISSUE COMPOUNDING THE ALREADY UNSAFE DESIGN OF NOT BEING ABLE TO OPEN REAR HATCH FROM THE INTERIOR. THERE ARE THOUSANDS OF OWNERS THAT HAVE EXPERIENCED THIS ISSUE. IT IS A DESIGN FLAW ALONG WITH A POORLY FUNCTIONING LOCKING MECHANISM. THIS WILL END UP IN A FUTURE FATALITY. IT NEEDS TO BE RECALLED IMMEDIATELY. THERE ARE HOMEMADE FIXES ON THE INTERNET THAT MAY ALSO CAUSE NEW ISSUES. HERE IS A LINK OF JUST ONE: HTTP://WWW.CHEFSEATTLE.COM/BLOG/SITE-NEWS/SUBURBAN-REAR-LIFTGATE-WONT-UNLOCK-HOW-TO-FIX/ PLEASE DEAL WITH GM QUICKLY AND GET THIS RESOLVED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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Source

Source: NHTSA ODI Complaints — Owner complaint filed with a government agency
Reporter type: Owner
Source reference: 10551638
Country / market: US
Language: en
Document version: Version 1 (1 held)
Note on the source: US federal government dataset. Complaints are unverified consumer reports, not confirmed defects.

Dates

Incident date: 2013-11-08
Received by source: 2013-11-09
Added to the source's file: Unknown: not returned by the source API
Issued / published: Unknown: not returned by the source API
First observed: 2026-10-04 17:39 UTC (initial bulk load)
This version fetched: 2026-10-04 17:39 UTC