Original text and source

Original text

REAR LIFT GLASS HINGES ARE DEFECTIVE AND GM HAS KNOWN ABOUT THE ISSUES FOR YEARS AND HAS NOT ISSUED ANY RECALL TO REPLACE. POOR DESIGN IS THE PROBLEM. GLASS FLEW OFF WHILE DRIVING IN NORMAL CONDITIONS. SAFELITE AUTO (972.379-2704) REPLACED GLASS ON 6/16/18. DEFECTIVE HINGE BROKE AGAIN, ON 7/3/18. SAFELITE REPLACED GLASS WITH OEM PART. DEFECTIVE HINGE FAILED AGAIN FROM OEM PART ON 7/11/18. SAFELITE CONTACT LOCAL CHEVY DEALERSHIP, (CLASSIC CHEVY, PLANO, TX, 469.685.1560). ANOTHER OEM PART WILL BE REPLACED ON 7/16/18. THIS IS A MAJOR SAFETY ISSUE. THERE ARE HUNDREDS OF OWNERS HAVING THE SAME PROBLEM. URL REFERENCE: HTTPS://WWW.GMINSIDENEWS.COM/FORUMS/F31/03-YUKON-XL-REAR-GLASS-HINGES-35335/ NHTSA PLEASE INVESTIGATE ASAP FOR SOMEONE IS HURT OR KILLED FROM THE GLASS FLYING OFF. THANK YOU.

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Source

Source: NHTSA ODI Complaints — Owner complaint filed with a government agency
Reporter type: Owner
Source reference: 11111440
Country / market: US
Language: en
Document version: Version 1 (1 held)
Note on the source: US federal government dataset. Complaints are unverified consumer reports, not confirmed defects.

Dates

Incident date: 2018-06-16
Received by source: 2018-07-15
Added to the source's file: Unknown: not returned by the source API
Issued / published: Unknown: not returned by the source API
First observed: 2026-10-04 17:39 UTC (initial bulk load)
This version fetched: 2026-10-04 17:39 UTC