Source reference 10113436
Manufacturer communication — 2006 GMC YUKON DENALI XL
Relation to the target vehicle
- The source's vehicle field includes the trim.
- Model year
- Match 2006 — Source vehicle field
- Model
- Match YUKON DENALI XL — Source vehicle field
- Trim
- Match Denali — Source vehicle field
What the manufacturer’s document says
PIC3278G ・ information ・ for GM vehicles in general
Applies to
Applies to all brands and models, model years 2000 - 2017.
the passage
All All 2000 - 2017
Fault
A customer may report that the OnStar system attempts or completes phone calls that the operator of the vehicle did not initiate.
the passage
A customer may report that the OnStar® system is attempting and/or completing phone calls which the operator of the vehicle did not initiate.
Compiled by reading the full text of the document; each point stands on the passage shown. Check the document itself, linked below, before working on a vehicle.
Stated content
Communication summary
本予備情報通知は、不要または幽霊通話を受ける可能性がある車両の診断および修理に必要な手順を整備士に提供します。整備士は、ユーザーが受けている不要通話のタイプを確認する必要があります。車両は他の電話と同様に着信を受け取ることができます。通常、ユーザーは車両内で電話が鳴るのを聞きます。このシナリオには着信Bluetooth通話も含まれます。キーパッドが故障している場合、OnStarシステムが回路のショート電圧に対してブルーボタン通話を試みる場合、不要通話が発生することがあります。OnStarモジュールは内部故障を持つことがあり、「Phone Unavailable」音声メッセージを生成することもでき、また診断コードU1500またはB1000を持つことがあります。診断コードの診断を参照し、適用可能なすべての技術情報または予備情報シートに従うようにしてください。運転中に「Ready」または「OnStar ready」の音声メッセージが聞こえます。場合によっては、ユーザーが無意識にステアリングホイールコントロール上の「push to talk」ボタンを押していることが判明しています。稀な場合ですが、ステアリングコラムまたはステアリングホイールコントロールシステムの他の問題がこの懸念を引き起こす可能性があります。 Machine translation (unreviewed)
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Go to this passage in the original
Source
- Source
- NHTSA Manufacturer Communications
- Source reference
- 10113436
- Received by source
- 2017-08-15
- Incident date
- Unknown
Open original text and sourceOpen the provider's page (external)