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Selected vehicle: 2006 · GMC Yukon XL Denali

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Source reference 10113892

Manufacturer communication — 2006 GMC YUKON DENALI XL

Fitment confirmedReporter type: ManufacturerELECTRICAL SYSTEM:SOFTWAREEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Relation to the target vehicle

  • The source's vehicle field includes the trim.
Model year
Match 2006 — Source vehicle field
Model
Match YUKON DENALI XL — Source vehicle field
Trim
Match Denali — Source vehicle field

What the manufacturer’s document says

PIT5484A ・ fault and correction ・ names this vehicle

Applies to

  • Applies to 2003-2006 GMC Yukon/Yukon XL.

    the passage
    2003-2006 GMC Yukon/Yukon XL

Fault

  • OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade; OnStar receives a 118 error when attempting to configure the vehicle.

    the passage
    Dealers may report that OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade. OnStar receives a 118 error when attempting to configure the vehicle.

  • Related symptoms: OnStar unable to download Turn By Turn directions, OnStar Data Services inoperative (remote unlock, flash lights, etc), and long connect times to OnStar.

    the passage
    OnStar unable to Download Turn By Turn directions • OnStar Data Services inoperative (remote unlock, flash lights, etc) • Long connect times when attempting to connect to OnStar

Finding the cause

Possible causes

  • This occurs because the new module is not connecting to the preferred network.

    the passage
    This occurs because the new module is not connecting to the preferred network.

Correction

Repair

  1. After talking to OnStar through the blue button, leave the vehicle powered up for 10 minutes for the cellular network to update.

    the passage
    After talking to OnStar through the blue button, leave the vehicle powered up for 10 minutes for the cellular network to update.

  2. Turn off the vehicle and cancel RAP by opening the driver door.

    the passage
    Turn off the vehicle. 3. Cancel RAP (open the driver door).

  3. Disconnect the vehicle battery, wait for 5 minutes, then reconnect it.

    the passage
    Disconnect the vehicle battery. 5. Wait for 5 minutes. 6. Reconnect the vehicle battery.

  4. Press the blue button again to contact an advisor and attempt another configuration.

    the passage
    Press the blue button again to contact an advisor and attempt another configuration.

  5. If the vehicle is already in a metro area and still has the concern, it may be necessary to drive it 2 Kilometers in each direction of the dealer so the OnStar system can connect to a tower and establish a Packet Data connection.

    the passage
    If the vehicle is already in a metro area and exhibits this concern, it may be necessary to drive the vehicle 2 Kilometers in each direction of the dealer to allow the OnStar system to connect to a tower and establish a Packet Data connection.

  6. If Packet Data still cannot be established, install the OnStar test antenna and retest after letting the vehicle run outside for 5 minutes.

    the passage
    If packet Data still cannot be established, install the OnStar test antenna and retest operation after letting the vehicle run outside for 5 minutes.

Compiled by reading the full text of the document; each point stands on the passage shown. Check the document itself, linked below, before working on a vehicle.

Stated content

  1. Communication summary

    本予備情報通知では、OnStar 15-08-44-001アップグレード後にOnStarが車両を構成できず、OnStarが車両の構成を試行する際にエラーコード118を受け取る場合、テクニシャンに通知しています。ディーラーはキットとともに、このエラーの処理に対応するステップを提供するシートを受け取る必要があります。ディーラーは記載されているステップのいずれかに従って、この問題を解決します。構成の問題が解決しない場合は、OnStar Technical Assistance Centreに連絡して支援を受けてください。 Machine translation (unreviewed)

    This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
    Go to this passage in the original

Source

Source
NHTSA Manufacturer Communications
Source reference
10113892
Received by source
2017-08-15
Incident date
Unknown

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