Original text and source

Original text

This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

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Source

Source: NHTSA Manufacturer Communications — Communication from a manufacturer to dealers (summary published by a government agency)
Reporter type: Manufacturer
Source reference: 10113892
Country / market: US
Language: en
Document version: Version 2 (2 held)
Note on the source: US federal government dataset of communications manufacturers sent to dealers. NHTSA publishes a summary of each communication, not its full text.

Dates

Incident date: Unknown
Received by source: 2017-08-15
Added to the source's file: 2017-08-15
Issued / published: 2016-03-01
First observed: 2026-10-05 02:21 UTC (initial bulk load)
This version fetched: 2026-10-05 03:49 UTC